Dear Valued Guest,Thank you for sharing your experience with us. We’re pleased to know you were satisfied with our facilities, environment, and service. We sincerely apologize for the disturbance caused by the beachfront event — as it was organized externally, the noise was unfortunately beyond our control. We appreciate your understanding and hope to have the pleasure of welcoming you back for a more peaceful stay.Sincerely,Wyndham Soleil Danang
Dear Mrs. Dobrynina Ekaterina,Thank you for sharing your feedback and for highlighting our service, quick check-in, and in-room amenities. We are sorry for the inconveniences you faced with the bedside table, mirror, and bathroom outlet. Your comments are valuable, and we will take them into account to improve guest comfort. We hope to welcome you back for an even better stay.Sincerely,Wyndham Soleil Danang
Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent service, friendly and attentive staff, and the rich variety of our buffet. It’s great to know that you appreciated our prime location close to the beach and local amenities. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable stay!Regards,Wyndham Soleil Danang
Dear Mr. Nasser Salim Saif,Thank you for your outstanding review. We are delighted that you enjoyed our cleanliness and prime location. We look forward to welcoming you again soon.Regards,Wyndham Soleil Danang
Dear Mr Dominic Scarr,Thank you very much for sharing your detailed feedback. We are truly grateful for your kind words about our friendly staff, spacious family suite, and the beautiful views.At the same time, please accept our sincerest apologies for the disturbance you experienced due to the noise from nearby events and late-night music. We fully understand how important rest is for our guests, and we are deeply sorry that this affected the quality of your stay. Kindly be assured that we have already communicated your concerns to the relevant departments and are actively coordinating with local partners and organizers to better control event schedules and minimize noise during resting hours.Your comments are invaluable for us to improve both our facilities and services. We sincerely hope to have the chance to welcome you and your family back in the future, with a much more comfortable and restful experience.Warm regards,Wyndham Soleil Danang
Dear Mr. Inwoo,Thank you very much for your feedback and for staying with us.We’re glad to hear that you enjoyed our convenient location near My Khe Beach and found it easy to access popular dining and entertainment areas. At the same time, we sincerely apologize for any inconvenience caused due to our hotel still being in the soft-opening phase.Your comments are greatly appreciated and will help us improve our services as we move toward full operation. We hope to have the pleasure of welcoming you back again in the near future for an even better experience.Warm regards,Wyndham Soleil Danang
Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are glad to hear that you appreciated our beachfront location. However, we are truly sorry to learn that your overall experience did not meet expectations. Please accept our sincerest apologies for the inconvenience caused by delayed service, miscommunication among staff, and disturbances from nearby noise.Your comments regarding the lack of amenities, laundry delays, and the need for clearer communication have been shared with the relevant departments for immediate improvement. We are also working closely with our team to enhance staff training and service response time to better meet our guests’ needs.As our property is still in the process of final development, we are actively addressing these issues to provide a more seamless and comfortable experience moving forward.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future under better conditions.Warm regards,Wyndham Soleil Danang
Dear blessyou,Thank you for taking the time to share your feedback with us.We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness and condition of the bathroom facilities. Your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action.While we are pleased to hear that you found the room spacious and the bed comfortable, we regret that external noise from the beach area disturbed your rest. We understand how important a peaceful environment is and will continue working on solutions to minimize such disturbances for our guests.We truly appreciate your honest feedback, as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you back under better circumstances in the future.Warm regards,Wyndham Soleil Danang
Dear ??,Thank you very much for taking the time to share your detailed feedback.We sincerely regret to hear that your recent stay did not meet your expectations. We apologize for the inconvenience caused by construction noise during the day, disturbances from the beach at night, and the cleanliness issues you encountered in the room. We are also truly sorry for the difficulties with location access and your experience with the swimming pool and landscaping.Your comments are very important to us, and we take them seriously. Please rest assured that we are addressing these concerns with the relevant departments to improve the quality of our services and facilities.We truly value your feedback, as it helps us continue striving for better guest experiences. We hope we may have the opportunity to welcome you back in the future under improved conditions.Warm regards,Wyndham Soleil Danang
Thank you for choosing Wyndham Soleil Danang for your last-minute stay and for taking the time to share your feedback.We’re glad to hear you enjoyed our breakfast selection and found comfort in our new facilities. We do understand that the surrounding construction may have impacted your experience, and we truly appreciate your patience and understanding as the area continues to develop.We hope to welcome you back again soon for an even more enjoyable stay.
